Manager - National Training and Development

Job description

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care. Role Summary: We are seeking an experienced and dynamic Manager of National Training and Development to lead the creation, delivery, and continuous improvement of training programs across our expanding network of partner clinics. This individual will be instrumental in standardizing training for clinical and non-clinical staff, fostering knowledge sharing, and ensuring consistent implementation of best practices throughout the organization. Key Responsibilities: Lead regular roundtables for injectors, aestheticians, wellness staff, and front desk personnel to drive peer learning and surface best practices. Organize in-person and virtual training sessions with subject matter experts, including hands-on clinic training and masterclasses. Create and maintain best practice playbooks for key roles and workflows, ensuring consistency and operational excellence across clinics. Conduct regular touchpoints w...