Patient Services Coordinator

Job description

Our Company Adoration Home Health and Hospice: Overview: The Patient Services Coordinator (Non-Clinical) is responsible for scheduling home visits for field staff and supporting the coordination of patient care under the direction of the Clinical Manager. This role ensures effective utilization of clinical resources to optimize care center capacity and adherence to utilization guidelines, while facilitating communication with field staff, patients, and the Clinical Manager. Responsibilities: - Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner - Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner - Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner - Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order Qualifications: - High school graduate or GE...