Rentals HVAC Branch Associate

Job description

About this role This position is for a Rental HVAC Branch Associate who is under moderate supervision. This role is responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers. Key Responsibilities: - Extensive Driving to multiple customer sites daily. - Job site deliveries, pick-ups and equipment installation of new/rental portable A/C and Heating equipment. - Works under moderate supervision to provide product and technical support. - Conducts technical training and product briefing with customers. - Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications and recommends solutions to customers. - Ensure the fleet and required accessories are cleaned, maintained, organized and ready to rent. - Maintains the warehouse and trucks for optimal efficiency. - Complete and submit all required paperwork – order write-ups, rental/sales agreements per policy. Required Qualifications: - High School Diploma or GED. - 1+ years customer Service - Must have a valid driver’s license. - Ability to l...