AI Platform Administrator

Job description

About the Role iTech is building AI-powered delivery tooling that changes how ServiceNow solutions are designed, built, and delivered. A critical piece of that investment is our internal AI tooling platform, which powers research, knowledge management, and delivery enablement across our consulting practice. We're hiring an AI Platform Administrator to own the day-to-day operations of our internal AI tooling platform and ensure it runs reliably, securely, and effectively for our internal teams. You'll be the person who keeps it running, configured correctly, and continuously improving for the people who depend on it. Beyond platform administration, this role has a development component. When the platform is running smoothly and admin work is caught up, you'll use the platform to build internal demos, prototype offerings, and develop delivery assets that showcase what it can do. This is a role that rewards initiative - the better you run the platform, the more time you earn to build things on it. What You'll Do - Own platform operations. Monitor platform health, uptime, and performance. Be the first responder when something breaks or degrades. Coordinate with the vendor to resolve is...