Sr. Director of Operations

Job description

Senior Director of Operations (National) Remote | National Leadership Role: Make a Difference. Lead at Scale. At GT Independence , people are at the heart of everything we do. We are a mission‑driven organization dedicated to helping individuals live independently through self‑directed home and community‑based care. Recognized nationally as a great place to work, we foster a culture of trust, collaboration, and continuous learning—where leaders are empowered to make a meaningful impact every day. Position Overview: The Senior Director of Operations is a high‑impact national leadership role responsible for driving operational excellence, service quality, and sustainable growth across multiple states and regions. This role provides strategic oversight for complex, highly regulated operations within GT Independence’s fiscal intermediary and self‑direction programs, while leading and developing regional Directors of Operations and senior leaders. Partnering closely with executive leadership and cross‑functional teams, the Senior Director ensures consistent service delivery, regulatory compliance, and operational scalability while supporting the organization’s long‑term strategic goals....