Lead, Clinical - Cedar Park, TX

Job description

QualDerm Partners is seeking a dedicated Lead, Clinical to join our dynamic team in Texas. At QualDerm Partners, we’re committed to being the nation’s premier source for comprehensive skin and aesthetics wellness. Our mission is to support patients’ lifetime wellness journeys with unmatched care across dermatology, skin cancer treatment, cosmetics, and plastic surgery. Essential Duties and Responsibilities: - The Lead, Clinical will be a EMA ModMed superuser. - Act as a first level, go to person, for the providers and staff regarding troubleshooting issues regarding supplies, MA levels, EMA ModMed, and patient flows in the back. - Maximize overall patient flow, including reassigning medical assistants as needed due to patient volume differences or temporarily to assist another team for backlogs - Ensure medical assistants are completing to do tasks, including assisting with other providers’ to do lists - Reassign medical assistants to phones if needed - Assist the Practice Manager to research patient issues, such as complaints, registration, and billing issues related to how a provider or MA coded the chart, and then communicating findings to the director. - Lead new medical assist...