Retail Operations Specialist - 37.5 hours

Job description

Company Description Purpose: To provide full operational support to our stores in UK and IE and act as a key point of contact for store communication, retail systems, operational processes, and project execution. This role supports the consistency, quality, and efficiency of retail operations, while ensuring clear communication and effective follow-up across the business, including responding to store requests and operational queries. Job Description: Business Impact: This role provides essential operational support to stores and contributes to the smooth execution of retail processes, systems, communications, and projects. The Retail Operations Specialist helps ensure operational excellence, supports implementation of new tools and ways of working, and has a direct influence on store efficiency, compliance, service quality, and the overall quality of retail operations through accurate execution, timely delivery, and proactive issue management. Interaction: Creativity: - Reports to the Retail Operations Team Lead - Part of the Retail Operations team - Supports Store Teams with operational topics and day-to-day retail processes - Collaborates regularly with the Head of Retail, Regio...