Network Observability Senior Advisor

Job description

The Network Observability Senior Advisor helps design and support tools that monitor network performance and identify problems. This role works with leaders and technical teams to make sure networks run smoothly and issues are found quickly. The Senior Advisor is a trusted expert who leads complex projects, supports other engineers, and helps fix the most difficult problems. This role works across many systems and technologies and is known as a key problem‑solver for network and infrastructure issues. Responsibilities: - Design and build tools that monitor network performance and detect problems. - Lead work on complex network and infrastructure projects. - Fix difficult and high‑priority network and system issues. - Create and maintain technical standards to ensure systems are reliable and easy to manage. - Guide and mentor other engineers and provide technical support when needed. - Work with teams across the company, such as Data Networks, Voice Networks, Contact Center, and Information Protection. - Help plan projects, manage risks, and support capacity and budget planning. - Share updates, recommendations, and technical information with leaders and partners. - Work with vendor...