PCSC

Job description

Last date to apply: 25 June 2026 . Position: Professional Contractor Service Centre (PCSC) Representative (All States) Sector/Unit: Construction: Reports To: Regional Sales Manager: Location: Various: Unit/Department Description: Responsible for providing service excellence to our Sales & Service teams and Professional Contractors. Essential Duties: · Managing Professional Contractors o Phone calls & walk in enquires o Service needs o Proactive diamond tool & SP&A sales o Technical support · Adhere to Branch processes & policies o Account & Cash transactions o Stock management § Inventory control · Collection, dispatch and deliveries · Cycle counts – Weekly & Quarterly o Service department § Approval of repairs, parts ordering, processing and invoicing Preferred qualifications: Completed year 12 or trade qualifications Trade or Customer service experience: Key Competencies and Capabilities: Excellent phone manner with strong verbal and written communications skills and able to clearly articulate relevant information · Inventory management · Demonstrated technical or mechanical aptitude Well-developed planning and organisation skills: Team focused with experience in a successful and...