Workload Coordinator

Job description

Step into a future fueled by innovation, sustainability and purpose. At our Fortune 1000 diversified energy company, we’re not just shaping a cleaner energy future, we’re building a workplace where you can thrive. Join a team that values community, flexibility and growth, and enjoy competitive pay, comprehensive benefits and a culture that supports your personal and professional development. Let’s energize the future together. NJR Home Services, a subsidiary of New Jersey Resources, is seeking a Workload Coordinator to oversee, coordinate, and manage the daily operations of NJR Home Services across the appliance service, commercial services, and plumbing departments. Partner closely with field supervisors to streamline workflows, enhance field productivity, and ensure an exceptional customer experience. Major Responsibilities: - Coordinate and dispatch the daily workload for Home Services, including assignment of orders to field technicians. - Review work orders for accuracy, proper scheduling, and efficient routing; adjust quotas as needed. - Prioritize repeat calls and ensure quality control across service operations. - Manage same day orders, callouts, and overtime needs to meet...