Family Enrolment Manager

Job description

Family Enrolment Manager Basingstoke Support Office Part of Grandir UK Department: Sales & Marketing Working pattern: Full-time, hybrid flexibility Salary: up to £45,000 p/a Bonus: 10% of salary Reporting to: Sales & Marketing Director Line Manages: Parent Engagement lead Ownership: Leads and develops the Parent Engagement Process | Systems and Process Optimisation | Enquiry management and conversion | Data, reporting & performance | Team Leadership and Development Role Profile: The Parent Engagement Manager leads and develops the centralised parent engagement function, ensuring enquiries from prospective parents are effectively managed and converted into nursery visits and registrations. This role focuses on improving the end-to-end parent enquiry journey across all nurseries, using data, systems, and performance insights to drive occupancy and enhance the parent experience. Working closely with Senior Leadership Team members across the business, the Parent Engagement Manager provides strategic insight, commercial analysis, and operational guidance to strengthen parent engagement, optimise enquiry management processes, and support nursery enrolment targets. The role provides strat...