Member Relations Representative

Job description

BACKGROUND: Gymboree Play & Music is the world’s leading parent-child interactive program for children ages newborn to five years. In 2021, we celebrated 45 years of bringing play, music, arts and learning to families across the United States and around the world! RESPONSIBILITIES - Financials - Setting and attaining site sales goals - Accurate Daily Sales Planner (DSP) reporting and analysis - Site Operations - Strong computer skills/Care (our online database management system) knowledge and application. - Use features and benefits of Gymboree to provide information and sell enrollments, merchandise, birthday parties and special events to new and existing customers. - Answer incoming calls, make outbound calls, greet and service customers. - Answer emails in a timely manner and complete actions as required. - Maintain site standards, including, but not limited to: cleaning, stocking and pricing of merchandise, and helping with equipment set changes. Marketing via: - Local grassroots involvement - Seeking community partnerships and business opportunities - Updating websites, social media, etc. - Creating and printing fliers to promote special events and other needed info. - Program...