People Operations AI & Automation Manager

Job description

As the People Operations AI & Automation Manager , you will be the bridge between People strategy and technical execution. You are responsible for identifying inefficiencies within our People processes and solving them through advanced automation, AI integration, and rigorous process design. This is a high-impact individual contributor role for a builder who enjoys bringing technology, process, and people together to create a seamless employee experience. Duties and Responsibilities: Process Optimization & System Excellence - Conduct comprehensive reviews of current People processes to identify inefficiencies and design scalable, error-resistant workflows. - Act as the advanced point of contact for complex Workday configuration, troubleshooting, and system enhancements. - Refine ticketing queue management and resolution protocols to improve the internal employee service experience. - Conduct regular, systematic audits of People Operations transactions to ensure data accuracy, procedural compliance, and system integrity. - Analyze audit findings to perform root-cause analysis and design automated safeguards that prevent future data entry errors. - Develop and maintain a centralized...