Student Services Administrator - Pearson Online Academy

Job description

Company Summary: Pearson Online Academy is an accredited, online private school serving students in grades K–12 globally. We provide individualized instruction led by highly trained, certified teachers, utilizing an award-winning computer-based curriculum, real-time instruction, and trusted course materials to ensure each student's academic and personal success. Position Summary: From a home office, the Student Services Administrator is a key member of the school's leadership team, providing direction and support to staff, students, and parents across the K-12 educational program, with a special emphasis on secondary school (grades 6-12). This role focuses on ensuring academic success, managing counseling services, facilitating post-secondary planning, and overseeing student records and compliance. Key Responsibilities: Student Academic Success & Support - Academic Oversight: Serve as a point of escalation for student problems and coordinate K-12 student support processes, including implementing strategies for academic achievement and managing the escalation process. - Instructional Support: Support teachers in maintaining professionalism, instructional quality, and customer servic...