Director - BizOps

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary: Director - BizOps We are seeking a highly skilled and experienced Data Platforms Director to lead a team of Site Reliability Engineers (SREs) and collaborate with peers across Mastercard. This role is responsible for coordinating and enforcing BizOps practices, ensuring the production readiness of platforms, and managing business risks associated with customer interactions on Mastercard’s technology platforms. Key Responsibilities: - Lead a team of SREs to ensure the operational readiness of platforms through planning, testing, and implementation management. - Coordinate and enforce change management procedures across the platforms. - Manage incident and problem ma...