Service Coordinator

Job description

Service Coordinator – Ready Electrical & Air Conditioning - Location: Oxford Falls, NSW - Hours: Full-time, Monday to Friday, 7:00am – 3:30pm - Employment Type: Salary-based position About Us: At Ready Electrical & Air Conditioning, we do it once and we do it right. With a growing team and a reputation built on 5-star service, we’re fast becoming the go-to air conditioning and electrical company in the Northern Beaches and beyond. We’re now looking for a Service Coordinator to be the first point of contact for our customers, handling phone calls, job bookings, scheduling, and technician dispatch. This role is vital to keeping our operations running smoothly and ensuring every customer receives the professional service we’re known for. What You’ll Be Doing: - Answering incoming calls and being the first point of contact for customers - Booking jobs into our scheduling system with accuracy and efficiency - Dispatching and coordinating technicians to jobs throughout the day - Managing emails, correspondence, and general office administration - Supporting the operations team to ensure jobs are completed on time - Building strong customer relationships through excellent communication Wh...