Senior Delivery Manager (Fintech)

Job description

What success looks like in this role: Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We specialize in delivering secure, cutting-edge digital platforms, cloud and infrastructure services, enterprise computing, and business process solutions. With a legacy of innovation and a forward-thinking mindset, Unisys helps clients across industries—from government to financial services—transform their operations and achieve mission-critical outcomes. Join us and be part of a team that’s redefining what’s possible through technology. Service Delivery Manager – (Motgage Platform) Overview: We’re looking for a sharp, delivery‑driven Service Delivery Manager to lead service operations for the Unisys UFSS platform within a Tier 1 bank . You’ll own stability, performance, and stakeholder confidence across a mission‑critical core mortgage environment. Key Responsibilities: - Drive end‑to‑end service delivery for the UFSS platform, ensuring uptime, performance, and SLA compliance. - Lead incident, problem, and change management with a focus on rapid recovery and root‑cause elimination. - Act as the primary interface for senior banking...