Manager - Payment Operations

Job description

At Sunrise Banks we are committed to a culture of trust and transparency that welcomes all. POSITION SUMMARY: The Manager of Fintech Payment Operations will supervise the bank’s Fintech billing and invoicing functions and manage network and processor paperwork and operational setup of these relationships and associated products. They will work with Deposits Services, Accounting, Information Services, Compliance, Audit, Client Relations and Fintech clients to manage operational and customer service items. ESSENTIAL FUNCTIONS: - Own and manage the bank’s operational relationships with Visa, Mastercard and Discover, serving as the primary point of contact for network-related matters. - Review, and submit all required network documentation, including setup forms, program updates, and partner provisioning. - Maintain administrative access to network portals and ensure accurate use of reporting and billing tools. - Responsible for network quarterly reporting collection and submissions. - Analyze and validate monthly network invoices; resolve discrepancies in coordination with internal teams and network contacts. - Oversee the Partner billing process, ensuring timely and accurate completi...