Funeral Arranger - Queen of Heaven Mortuary (TEMP)

Job description

Location: Queen of Heaven Mortuary Status: Non - Exempt, Full Time (TEMP) POSITION SUMMARY: Under the general supervision of the Location Manager, the Funeral Arranger interacts with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction. In addition, this position may perform various services and client relations activities, while establishing and maintaining effective communication of efforts with mortuary office administrative staff, parish priests and mortuary officials. ESSENTIAL FUNCTIONS: Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work. - Services client families during funeral visitations and interment. Assist with caring for the deceased in a respectful manner. Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Assists in the implementation of choices made by the family/legal representative regarding the funeral, final disposition of the body and memor...