Shop Technician, Rental

Job description

Working Hours/Days 7:00 am – 3:30 pm Monday - Friday, Saturdays and overtime when needed Basic Duties: - Perform basic maintenance, diagnosis, and repairs on customer owned construction and aerial work platform equipment. - Establish and maintain service-oriented working relationship with customers - Pick-up and delivery of equipment when necessary. - Answer calls and questions that customers have - Provide excellent customer service to all customers. - Complete service reports and all other paperwork before and after repairs are made - May perform other related duties as requested and/or assigned. Qualifications: - Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required. - Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems. - Automotive and Industrial Maintenance Technicians encouraged to apply. - Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred - Ability to write professional business communication when sending emails, letters, notes, and documenting is required. - Must be a...