Lead Records Associate

Job description

Company Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description: Schedule: Monday - Friday 9:00am - 6:00pm The Lead Records Associate is a member of the Williams Lea team delivering exceptional customer service to our clients. Responsibilities include, but are not limited to, fulfilling client records and information governance requests, file and database maintenance or matter mobility using physical, digital and electronic records systems, assignment of special projects, or general office duties as needed. The Records Lead will coordinate workflow and oversee a small team in the HR Information System. Job duties: (* denotes an “essential function”) - *Use established customer service skills to provide job intake, prioritize jobs, and delegate du...