Care Manager- Center for Care & Resilience - UTK

Job description

Respond to the 974-HELP line and online referrals for the university's Distressed Student Protocol. Provide direct supervision to members of the Center for Care & Resilience (CCR) Team. Serve as a campus consultant and wellness resource. Respond to and provide supervision for mental health crisis calls on campus that come via walk-in or through 974-HELP. Complete project work as assigned. Serve a member of the CCR leadership team. CARE COORDINATION: - Serve as responder to 974-HELP line and contact associated with the Distressed Student Protocol - Provide direct interventions and ongoing support for high acuity/complex cases and on cases where significant higher level suicidal ideation is present - Provide recommendations for intervention/follow-up on complex or high-level cases where significant safety concerns are present - Design and assist in the design of individual action plans for distressed students - Serve as primary liaison among resource units and agencies as appropriate - Develop community resources and facilitate access to treatment including coordination of hospitalizations, discharge planning, and crisis intervention - Support the CCR team by obtaining, recording, an...