Internal Technical Specialist

Job description

The Internal I.S. Technical Specialist is responsible for maintaining and monitoring end-user workstations and productivity on local area network. The Internal I.S. Tech Specialist will perform a variety of maintenance, software installation, end-user support, and training tasks to ensure end-user workstations and network performance meet company and user requirements. QUALIFICATIONS: - Provide tier II help desk support to Marco users by responding in a timely fashion to needs and concerns relating to computer applications, networks, and general systems issues. - Identify, diagnose, and resolve technical problems, escalating as needed. - Install, configure, and maintain personal computers, Windows networks, workstations, file servers, network cabling and other related equipment, devices, and systems; add or upgrade and configure disk drives, printers, and related equipment. - Perform and/or oversee software and application installation and upgrades. - Maintain site licenses for department/organization. - Perform day-to-day maintenance of network serves including backups, administration, and hardware maintenance. - Plan and implement network security including maintaining firewalls,...