Principal Product Support Engineer - Contingent

Job description

If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you! As a Principal Product Support Engineer, you will serve as the highest level of technical support within the product support team. You will lead efforts to resolve the most complex technical issues, drive innovation in product support strategies, and ensure that our products meet the highest standards of performance and reliability. The Mission Solutions and Technologies (MST) business area provides affordable, turn-key command/control, communications, integrated ISR, force protection and security solutions worldwide. The MST team has a long legacy of supporting the Department of Defense, Department of Homeland Security, commercial and international customers with years of experience in platform operations, engineering and full lifecycle management across domains – air, land, sea, space and cyber. Responsibilities: Provide top-tier technical support and leadership for product and system prototypes. Lead and manage large-scale product installation, testing, and validation initiatives. Resolve the m...