Assistant Unit Manager
KFC · Hamden, Connecticut, US
You are a heartbeat away from ship’s captain. As member of the management team, you shape the culture of the restaurant. It will carry your imprint.
Job description
You are a heartbeat away from ship’s captain. As member of the management team, you shape the culture of the restaurant. It will carry your imprint. In the absence of the Restaurant General Manager (RGM), the buck stops with you. Your role is to build the capability of your team, continue running great shifts, and partner with your RGM to make your restaurant stand out from the field. This is a training ground for you because all that you learn here will be taken with you when you become RGM. Savor every experience, lean on your RGM for feedback and coaching, and gain confidence in your leadership of others and the restaurant! Key Responsibilities (what AUMs do) Step Change Thinker Is quick to see core issues in complex situations Energizes the team by encouraging discussion of “what’s possible” and setting breakthrough targets Know How Builder Seeks continuous feedback from different sources to improve their own performance Executes success routines effectively Coaches and drives excellence around core operations procedures on each of their shifts (e.g., shift accountability, product projections, Repairs & Maintenance (R&M) spending, Cost of Sales/Cost of Labor (COS/COL) controls)...