Benefits Coordinator-Associate (UTHP Pedi Development Gateway)

Job description

The Benefits Coordinator Associate provides front-line administrative and patient service support within a clinical practice. Responsibilities include scheduling appointments, performing check-in and check-out procedures, verifying insurance eligibility, assisting with authorizations, and managing incoming phone calls. Ensures accurate patient registration and supports efficient clinic operations while delivering service consistent with the UT Health mission, vision, and patient promise. EDUCATION: High School Diploma or GED equivalent required. EXPERIENCE: One (1) year of directly related experience is required. - Greets patients and performs registration, check-in, and check-out procedures. - Verifies patient demographics, insurance eligibility, and benefits coverage. - Schedules patient appointments according to clinic protocols. - Assists with obtaining referrals and authorizations as required. - Collects copayments and updates patient account information. - Maintains patient charts, records, and documentation in accordance with clinic procedures. - Answers incoming phone calls and routes messages to appropriate staff. - Provides general clerical and administrative support with...