ATE – Customer Relations Specialist

Job description

Champions Do More At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended. ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities. Responsibilities: JOB PURPOSE: The ATE Customer Relations Specialist is responsible for ensuring accurate and timely billing, payment processing, and collection of accounts receivable. This role partners closely with internal departments, customers, and external partners to resolve billing issues, support customer inquiries, and maintain accurate financial records while adhering to company policies a...