Application Support Engineer
C4i Solutions · Sydney, New South Wales, AU
Be you with us – Shape the future of Defence and Technology C4i Solutions is a leading Technology, ICT, and Digital Solutions company, delivering real outcom...
Job description
Be you with us – Shape the future of Defence and Technology C4i Solutions is a leading Technology, ICT, and Digital Solutions company, delivering real outcomes for our Defence, Government, and Industry partners. We're growing and we're looking for great people who share our values, believe in our mission, and care about what they do. People who value teamwork, take pride in their work, and want to make an impact. About the Role: As an Application Support Engineer in C4i Solutions, you will be responsible maintaining, troubleshooting, and optimising business-critical applications to ensure their reliability and performance. You will act as a key link between users, developers, and infrastructure teams, resolving technical issues, monitoring system health, and implementing fixes or enhancements. The role involves incident management, root cause analysis, system configuration, and supporting continuous improvement to minimise downtime and improve user experience. The role is located onsite in Sydney, CBD. - Monitor application performance and system health to ensure availability and reliability. - Investigate, troubleshoot, and resolve application incidents and service requests. - Per...