Assistant Director of Dining Services, Catering

Job description

The Assistant Director of Catering is responsible for the overall leadership, planning, and execution of all catering operations for Washington and Lee Dining Services, overseeing an annual managed volume of approximately $2 million. This role serves as the primary driver of both client experience and operational performance, ensuring events are executed with professionalism, consistency, and financial accountability. Acting as the principal point of contact for clients, the Assistant Director manages events from initial inquiry through final execution and billing, with a strong focus on clear communication, expectation setting, and relationship management. The role requires the ability to navigate a primarily internal client base while also identifying and developing external business opportunities, including summer programs, conferences, and select special events. The Assistant Director provides day-to-day leadership of the catering operation, ensuring proper staffing, service standards, and event logistics are in place to deliver seamless execution. This includes close collaboration with the Catering Executive Chef to align menus with operational capabilities, maintain a well-ba...