Assistant Manager

Job description

Job Description The Assistant Manager ensures that all Popeyes operational standards governing food preparation, service, sanitation, cleanliness, security, employee appearance and conduct are adhered to. This requires supervising employees to prepare high-quality food, to provide customers with courteous, efficient service in clean, well maintained surroundings. Two other important functions are soliciting customer feedback and resolving customer complaints. The Assistant Manager oversees shift procedures for opening, operating and closing restaurants. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Leads Crew Members and directs all daily operations of the restaurant in the absence of the General Manager including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports. - Motivates and coaches Crew Members, and assists in the training of new Crew Members. - Excels in performing all Crew Member tasks including: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. - Works as a te...