Customer Care Representative Onsite

Job description

Are you passionate about helping others and ready to make a difference in people’s lives? SynergenX Health is seeking Full-Time Inbound Customer Care Representatives to join our team! This role focuses on weight loss and clinical care, providing meaningful work in a supportive and dynamic environment. We offer paid training and the opportunity to grow within a company that values both its employees and patients. Why Join Us?: Meaningful Work – Help patients on their weight loss journey. Competitive Pay & Benefits – $19.50 hourly/ Health, dental & vision insurance, 401K with match, paid time off, tuition reimbursement, employee discounts, and more. Career Growth – Professional development and advancement opportunities. Supportive Team – Work alongside a collaborative and dedicated staff. Schedule: Monday–Friday 8:00 AM- 5:00 PM Two weeks of paid on-site training. Responsibilities: Answer incoming calls and messages promptly and professionally. Schedule patient appointments in the EHR system. Handle inquiries, complaints, and routing with accuracy and care. Document all communications in the CRM platform. Provide excellent customer service and support administrative tasks as needed....