Intelisys: Partner Success Manager I
ScanSource · Greenville, South Carolina, US
Job Summary: The Partner Success Manager I serves as the primary point of contact for assigned partners, ensuring seamless support and proactive engagement t...
Job description
Job Summary: The Partner Success Manager I serves as the primary point of contact for assigned partners, ensuring seamless support and proactive engagement throughout the partner lifecycle. This role focuses on building strong relationships, driving partner satisfaction by providing timely assistance, education, and operational support. By managing transactional activities and enabling partners with tools and resources, the Partner Success Manager I plays a critical role in strengthening partnerships and contributing to overall business growth. Responsibilities: Partner Relationship Management - Acts as the main point of contact for assigned partners, ensuring timely and proactive communication. Support & Enablement: - Facilitates ongoing education and training using provided resources. - Supports deal registration, retention, and renewal activities to maintain partner engagement. - Ensures partner records are accurate and up to date in internal systems. Operational Execution: - Reviews assigned opportunities and submits deal registrations according to supplier procedures. - Processes quotes and pricing requests, following documented workflows. - Monitors partner requests and resol...