Front Desk Agent, Pre-Opening - The St. Regis London

Job description

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘ Live Exquisite’ , a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world. As a Front Desk Agent , you will be one of the first impressions of The St. Regis London, guiding guests through a seamless and intuitive arrival, stay, and departure experience. You will take initiative, anticipate needs, and ensure every interaction feels effortless, personalised, and memorable. This is a role for a polished, service‑driven professional who thrives in a dynamic environment and embodies the art of refined hospitality. Key Responsibilities: - Deliver an exceptional arrival and departure experience, ensuring each guest feels personally welcomed and valued - Guide guests throughout their stay, offering support with requests, information, and tailored recommendatio...