Member Services Collections Representative

Job description

Travel Resorts of America currently operates eleven premium, membership-based Camping Resorts in South Dakota, Minnesota, New York, Ohio, Pennsylvania, North Carolina, Georgia, and Florida. Whether an RV owner, tent-camper, or booking a cabin, there are plenty of options for our members to choose from, along with amazing campground amenities with unique adventures and activities! This is an exciting industry with a growing organization. We've been named Fortune Magazine, "Fastest Growing" List(s) in 2015, 2016, 2020 and Number One Private Membership provider of Coast to Coast/Good Sam in the U.S.A. Now is the time to talk with us about your next career! Position Summary: The Member Services Collections Representative assists members with a wide range of account-related needs, including billing inquiries, maintenance fee collection, and loan payment resolutions. This role requires a working knowledge of Travel Resorts of America memberships and a strong ability to communicate effectively while delivering fair and professional account resolutions. Duties and Responsibilities: - Conduct skip tracing using internet databases, internal systems, and member files to locate members and upd...