Service Management Professional
Sofigate · Helsinki, Uusimaa, FI
Join us in shaping the future of AI‑enabled Service Management We are expanding our footprint in Service management domain and are currently looking for expe...
Job description
Join us in shaping the future of AI‑enabled Service Management We are expanding our footprint in Service management domain and are currently looking for experienced Service management professionals to join our extraordinary Service Integration unit. In this role, you will work at the heart of complex and interesting customer environments and play a key role in shaping the future of in AI enabled Service Management, IT processes and way of working. You’ll act as a trusted advisor for our customers and help them turn service management into real business value. If you are hungry to learn something new every day, have great communication skills, a positive can-do attitude, and the courage to challenge our customers and yourself, you will enjoy working with us. You will be surrounded by a team of experienced Service management professionals ready to support and share their knowledge at every turn of your journey. An ideal candidate will have: Extensive knowledge and practical experience in core Service management and SIAM practices Hands-on experience with Service management platforms e.g. ServiceNow Experience and willingness in applying AI capabilities Ability to translate complex co...