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Administrative Coordinator

ADT · Wilmington, North Carolina, US

Major Responsibilities - Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.

Job description

Major Responsibilities: - Handle install, service, and customer service work assigned by Management in a Consumer Small Business office. - Detail of job details as follows; - Install and service backlog management - Install and service job scheduling/filling schedule gaps - Managing install/monitoring permits - Managing missing paperwork/Scanning all install and service paperwork when needed - Field Tech and Advisor phone calls/emails - Update customer accounts - Scheduling vendor meets - Assist with customer credits or cancellations - Additional tasks may be assigned by Management Qualifications -: Knowledge, Skills and Abilities: - High School diploma or equivalent. - Preferred Six (6) months of experience. - Basic Computer knowledge in Microsoft Word, Excel, and Typing skills. - Must be able to handle multiple tasks. Pay and Benefits Disclosure: The pay range for this role is $16.07-$26.78 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their f...