Senior Customer Success Manager - SAP BTP (Midwest MU)

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. SAP Office - Midwest Region. (Chicago preferred) What you’ll build: You will own and grow the end-to-end customer relationship for SAP Business Technology Platform, turning contracts into long-term, measurable platform value. Through hands-on technical guidance, strategic architecture and governance coaching, targeted adoption plans, and cross-functional orchestration, you’ll increase consumption, improve retention, and scale repeatable playbooks across accounts and regions. - End-to-end customer lifecycle ownership from onboarding to renewal, focused on lifetime value and retention. - Tailored adoption and consumption plans that drive measurable platform usage and revenue growth. - Soluti...