Technical Program Manager, Partner Support

Job description

Business Area: Support Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Cloudera is looking for a Technical Partner Support Manager who has a passion for making partners successful. You will play a vital role in helping manage strategic partner relationships, work to deliver best in class recommendations that are aligned to both Cloudera and our partner’s business objectives. The individual will work to ensure that strategic client integrations are functioning optimally. In coordination with Partner Program Management, Customer Support, Channels & Alliances and Engineering organizations, you will work to foster the relationship with our partner ecosystem and play a key primary role in delivering supplemental operational business reviews, documentation for issue root cause analysis, partner analysis, and facilita...