Service Manager - Lift

Job description

Overview Service Manager - Lift Division: Quinn Company, a leading Caterpillar dealer Oxnard, California: $$84,544 - $101,536 (DOE): The Lift Service Manager will be responsible for setting the standard for customer satisfaction as a Customer Service Representative. Schedules service department work activities among technicians, monitors work for completeness and timeliness, responds to customer service scheduling needs and answers their service questions, by performing the following. Wages: Starting wage will depend on experience and education $84,544 - $101,536 Responsibilities: Essential duties and responsibilities of a Lift Service Manager include the following. Other duties may be assigned. - Responsible for the overall financial performance that includes budgets and capital expenditures; - Provide leadership direction to the entire service department. - Actively pursue new business by cold call, service presentations and following up on leads for new service business. - Communicate and influence direct reports effectively to develop good working relationships and teamwork; - Communicate understanding and support of Quinn's organizational goals. - Interact effectively with ind...