Service Support Assistant

Job description

Organisation: Leicestershire County Council Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA Salary: £26,832 - £28,146 per annum (pro rata for part-time) (Pay award pending) Working Hours: 37 hours per week Contract Type: Permanent: Closing Date: 4th May 2026: Interview Date(s): TBC: About the Role: The Service Support Assistant role is part of the wider Business Support Service, and the role includes completing tasks on various information and finance management systems within the timescales given, improving data quality in key systems by working with a high standard of attention to detail and following agreed procedures. Included in this role is the expectation to receive visitors and respond to and screen telephone calls, emails and other enquiries and therefore to provide a high level of customer care. The successful applicant will also produce letters, reports, emails, minutes, spreadsheets and presentations, etc., using a variety of software packages to a professional standard, maintaining diaries, making appointments and arranging meetings as required. Also to manage and co-ordinate a busy incoming and outgoing workload, taking appropriate action to record, tra...