Experience Research Vice President

Job description

Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team. As a Vice President of Experience Research in Connected Commerce, Chase Travel team, you will play a pivotal role in shaping how customers experience exploring and booking travel across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams. Job Responsibilities: - Design and implement thorough research studies to uncover customer needs, preferences, and behaviors, driving product enhancements and innovation. - Utilize advanced quantitative and qualitative methods to analyze and interpret data, transforming insights into actionable recommendations...