Local IT Generalist / IT Site Support (Junior) (m/f/d)

Job description

Local IT Generalist / IT Site Support (Junior) (m/f/d) YOUR TASKS AND RESPONSIBILITIES: As a Local IT Generalist / IT Site Support (Junior) (m/f/d), you act as the primary local IT interface between the IT ecosystem, strategic partners, and the local business or site; In this role, you support day-to-day IT operations, coordinate support activities, and help ensure compliance with local IT, security, and legal requirements; You work in a broad, hands-on IT generalist capacity with strong coordination and communication responsibilities, taking local accountability for smooth IT operations and a reliable, user-friendly digital workplace. KEY TASK: - Serve as the local point of contact between IT service providers, platform teams, and business users, coordinating all types of local support cases, including onboarding of on-site support technicians and urgent equipment handovers; - Provide IT process guidance to local business users, actively monitor tickets (including long-running or critical cases), and support escalation and continuous IT improvement initiatives at site level; - Manage the full IT asset lifecycle, including procurement and documentation, inventory and tracking, life...