PC Technician - Mississauga

Job description

Company Description Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries. Job Description: - Resolve the daily technical issues reported by end users in the company - Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s - Troubleshoot problems with laptops, desktops and other equipment and perform hardware replacements or upgrades as needed - Provide technical support for Microsoft Windows operating systems and applications, Email, and custom Manitoulin applications and portals - Provide training on new and existing applications as required - Working with the Infrastructure group when required - Create how-to documentation to assist people with various computer tasks - Assist with or lead team initiatives - Physically install and deploy new equipment as required - Be available for flexible hours when required - Scheduled to work on-call - Main...