Technical Writer

Job description

Overview As a Technical Writer , you'll be working with Federal Government clients and Steampunk team members to support a design-led team as we develop content for a new website on our customer's intranet. The role may also help to codify business processes, standardize methods and techniques, and provide documentation and business process improvement support. Contributions: Responsibilities include: - Work collaboratively to write new content for an internal-facing website for a government customer. Some of this work will be expanding upon old content to bring it up to date and make it more detailed, and other work will be creating new content from scratch. - Review content that the government customer writes for the website, editing it for content and clarity. - Ability to collaborate effectively with government stakeholders (either within the stakeholder's agency or with other agencies) on the editing process, asking questions to solicit the right content. - Manage content trackers to ensure the content team is hitting the right milestones. - Produce reporting documentation to communicate progress, risks, and next steps to partners. - Support a Disruption Designer (change manag...