Home Service Coordinator II - Full Time - Days

Job description

Employment Type: Full time Shift: Day Shift Description: Position Purpose: This individual is responsible for obtaining and inputting information received for DME (Durable Medical Equipment) referrals and follow through for compliance . This person will serve as a resource for internal/external customers requesting Mercy One North Iowa DME services while collaborating with clinical staff regarding referrals. What you will do: Receives and processes referral information for all potential DME patients while demonstrating excellent customer service . Performs insurance verification for DME, prior authorization and follow-up . Collaborates with clinicians for ongoing authorization for a variety of insurances . Accesses pertinent patient health information on patients and enters into the electronic medical record (EMR). Receives calls from customers and colleagues and triages to the appropriate discipline if indicated . Compiles the packet for new patients to DME and transfers of care from other DME providers Schedules patient appointments for DME department and assists with scheduling/rescheduling assignments as needed . Collects and tracks data as requested and enters into spreadsheet...