Medical Records Clerk

Job description

Description Are you a problem solver at heart? Do you have excellent organization and customer service skills? Can you multi-task in a busy environment? If so, Albany ENT & Allergy Services is looking for you! The medical records clerk is responsible for the fulfillment of all medical record requests. Requests are to be completed in a timely fashion, recorded in the patient’s chart and payments collected if appropriate. After the training period, the Medical Records Clerk may have the opportunity to work on a hybrid work schedule. Duties & Responsibilities: - Prepares and sends documents responsive to physician, patient, and attorney requests for medical records. - Answers the phone, documents record requests and ensures patient concerns are addressed by the correct member of the team. - Prepare and organize medical records to ensure they are complete and accurate prior to new patient appointments. - Responds to daily tasks from the providers requesting patient medical records and contacts outside offices to obtain these records. - Processes office notes for assigned provider(s). - Imports videostrobe reports and photos into the patient’s chart. - Assists with patient referrals, im...