101301 - Executive Housekeeper

Job description

Job DetailsJob Location: Cotton Court - Lubbock, TX 79401Position Type: Full TimeJOB SUMMARY The Executive Housekeeping Manager is responsible for overseeing the entire housekeeping department, ensuring that guest rooms and public areas are impeccably clean and well-maintained. This role supports the team by providing strategic leadership, training, and guidance to housekeeping staff, and by implementing and maintaining high standards of cleanliness and presentation throughout the hotel. ESSENTIAL DUTIES & FUNCTIONS: Operational Responsibilities: Oversee and manage the daily operations of the housekeeping department. Develop and implement housekeeping policies and procedures. Ensure all guest rooms and public areas meet the hotel's cleanliness standards. Managerial Responsibilities: Lead, train, and mentor housekeeping staff. Conduct performance evaluations and provide constructive feedback. Manage staffing levels, schedules, and labor costs. Guest Services: Address guest inquiries and resolve any issues or complaints. Ensure guest satisfaction by accommodating special requests. Team Support and Training: Provide ongoing training and development opportunities for housekeeping staff...