Desktop Support Engineer (Infrastructure Services) - 10559681

Job description

Desktop Support Engineer (Infrastructure Services) Location: Amsterdam, Netherlands: Start Date: ASAP: Duration: 8 Months: Experience: 4–6 Years: About the Role: We are looking for a skilled Desktop Support Engineer to join our IT Infrastructure team in Amsterdam. The ideal candidate will provide end-user support, maintain IT systems, and ensure smooth day-to-day technical operations across the organization. Key Responsibilities: Technical Support: Provide timely support for hardware and software issues, ensuring minimal disruption to business operations. Installation & Configuration: Set up and configure desktops, laptops, peripherals, and enterprise applications. Troubleshooting: Diagnose and resolve issues related to systems, applications, and network connectivity (onsite and remote). System Maintenance: Perform routine updates, patches, upgrades, and backups to maintain system health and performance. Documentation: Maintain detailed records of incidents, resolutions, and IT assets. Contribute to knowledge base articles. User Training: Assist end users in improving their technical skills and understanding of systems and tools. Collaboration: Work closely with infrastructure, net...