Receptionist FTC - Cathedral Square, Guildford

Job description

Purpose of the Role The role of Receptionist is pivotal to the day-to-day success of the operation of the buildings as this person will be the first point of contact for tenants and visitors. The Receptionist will need to ensure that they build and maintain good relationships with tenants, contractors and the building management. The successful applicant will have experience of working in a reception, and be well practiced in dealing with people, both face-to-face, on the telephone and via email. Key Responsibilities: Extend a warm welcome all tenants and visitors to the building. Ensure that the telephone is answered in a timely and professional manner and transferred to the appropriate person or a message taken. Ensure that all calls are dealt with effectively and efficiently. Deal with all ad hoc general enquiries. Build and maintain relationships with tenants, contractors and the building management. With Security, ensure that all visitors & contractors sign in and out of the property and that visitor’s passes are administered correctly. Be alert to situations that may have an effect on the building’s tenants/visitors or the various services offered in association to the buildi...