Social & Community Manager

Job description

The Role As the Social & Community Manager, you are the heartbeat of Aiven’s external ecosystem. Your mission is to build, grow, and take care of the digital and physical spaces where our users, from hobbyist developers to enterprise architects, gather to learn and solve problems. You will work side-by-side with Developer Relations to ensure our community members feel heard, supported, and rewarded, while also shaping how Aiven shows up across social media. You are a master connector who thrives on building relationships, moderating healthy discourse, and turning casual users into lifelong Aiven advocates. Key Responsibilities: - Own the daily operations of Aiven’s primary community platforms (e.g., Forum, Slack/Discord, or a dedicated community portal). You ensure these spaces are organized, welcoming, and easy to navigate. - Be the first responder in our digital spaces. You will facilitate discussions, welcome new members, and ensure the community remains a safe, inclusive, and helpful environment for all. - Identify and nurture Aiven’s champions. You will build and manage a formal program to reward our most active contributors with exclusive access, swag, and recognition. - Act...